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Health Net Earns 4 of 5 Stars from the Centers for Medicare and Medicaid Services

Health Net of California, Inc., a subsidiary of Centene Corporation, has earned four of five stars from the Centers for Medicare and Medicaid Services (CMS) in their annual Star Ratings report. The report includes dozens of quality-of-care measures and member experience ratings for Medicare Advantage and Prescription Drug Plan enrollees. CMS elevated the company’s rating for the 2019 plan year from 3.5 to 4.0 stars for the Health Net Medicare Advantage plan for California.

“Ensuring our members are receiving comprehensive, quality healthcare is our top priority,” said Steven Sell, president of Health Net of California. “This rating reflects that focus and the positive impact of our patient engagement initiatives that enhance the quality of care and customer service our members receive.”

Health Net serves more than 3.1 million members in its commercial and government-sponsored health plans. The company has improved health and wellness outcomes for its members through a wide variety of new and ongoing initiatives, including:

  • Overcoming barriers to access by identifying at-risk members and proactively offering them assistance with finding providers, arranging home visits, and scheduling transportation to and from doctor appointments.
  • Pharmacists calling members and reminding them to take their medicine as scheduled.
  • Sending members a pocket calendar for doctor appointments that also includes health education tips and reminders to schedule cancer screenings and flu vaccinations.

Each year, CMS reviews the measures it analyzes and updates its Star Ratings each fall for the following plan year. Medicare uses information from member satisfaction surveys, plans, and health care providers to give overall performance star ratings to plans.

About Health Net

At Health Net of California, Inc., we believe every person deserves a safety net for their health, regardless of age, income, employment status or current state of health. Founded 40 years ago, we remain dedicated to transforming the health of our community, one person at a time. The company’s more than 3,000 employees and 85,000 network providers serve more than 3 million members across California. That’s one in 13 Californians, throughout every county in the State. Health Net provides health plans for individuals, families, employers, people with Medicare, and people with Medi-Cal – a plan for every stage of life. Health Net also offers access to behavioral health, substance abuse and employee assistance programs, and managed healthcare services related to prescription drugs. Health Net of California, Inc. is a wholly owned subsidiary of Centene Corporation (NYSE: CNC). For more information, visit


Media Contact:
Health Net of California, Inc.
Mashi Nyssen, 818-676-8042

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