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Verizon Response: Hurricane Delta

What you need to know:

  • Verizon consumer (prepaid and postpaid) and small business customers* in Louisiana in the path of Hurricane Delta will receive unlimited calling, texting and data 10/9 through 10/15
  • Verizon has made preparations to ensure the network is ready along the Gulf Coast


Talk/Text/Data offer

For our consumer and small business customers* in the path of Hurricane Delta, beginning Friday, October 9 through Thursday, October 15, Verizon is providing unlimited calling, texting and data to those who reside in the following parishes:

Louisiana: Acadia, Allen, Avoyelles, Calcasieu, Cameron, Evangeline, Iberia, Jefferson Davis, Lafayette, Rapides, St. Landry, St. Martin, St. Mary, Vermilion

Our Verizon Response team is available 24/7 to coordinate with first responders. We are mobilizing charging stations, devices, special equipment, emergency vehicles and more to support local, state and federal agencies across the US. More public safety professionals rely on Verizon than any other network. During times of crisis, we provide network priority and preemption for first responders at no cost to public safety agencies. This gives first responders access to the network when they need it. Additionally, when disaster strikes, the Verizon Response Team (VRT) is available 24/7 365 days a year to coordinate with first responders to provide essential technologies during a crisis.

Verizon retail stores may be closed or have reduced hours due to the storm. You can find the nearest one that’s open by visiting:

Here’s a quote you can use from our South Central Region Consumer Vice President:

“Our hearts go out to Louisiana residents bearing the brunt of this year’s relentless hurricane season,” said Michelle Miller, Verizon Consumer Vice President. “While it certainly is exhausting for those living there, rest assured Verizon is here for you both with reliable connectivity and unlimited calling, texting and data, so you can focus on the things that matter most - keeping you and your family safe.”

Health of the Network

The strength, reliability and strong performance of our network continues to be essential to our customers during these times and our teams have been preparing for Hurricane Delta as it moves towards the Gulf Coast with the same tireless dedication and commitment to reliable communications.

Network preparations include:

  • Fixed and mobile generators are being topped off and run to ensure readiness
  • Generator fuel is being pre-positioned for refueling post-event
  • Mobile network assets are being checked and positioned for deployment
  • A network moratorium on non-essential maintenance, upgrades or changes is in effect in areas along the Gulf Coast.

*Includes small businesses with 50 lines or less

**Editor’s Note:   We have b-roll, pictures and additional information on our emergency response equipment available at our Emergency Resource Center

Verizon Communications Inc. (NYSE, Nasdaq: VZ) was formed on June 30, 2000 and is celebrating its 20th year as one of the world’s leading providers of technology, communications, information and entertainment products and services. Headquartered in New York City and with a presence around the world, Verizon generated revenues of $131.9 billion in 2019. The company offers data, video and voice services and solutions on its award winning networks and platforms, delivering on customers’ demand for mobility, reliable network connectivity, security and control.

VERIZON’S ONLINE MEDIA CENTER: News releases, stories, media contacts and other resources are available at News releases are also available through an RSS feed. To subscribe, visit

Media contact:
Heidi Flato
Twitter: @heidiflato

Lauren Schulz
Twitter: @5GLauren

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